A Personalised Care one-stop-shop
It’s All About People is a place for the Lincolnshire health, care and wellbeing workforce to reflect, learn and share how together we support people to live their best life.
This site is packed with Learning and Development opportunities, and Tools and Resources, all designed to help you build your personalised care skills, capacity, and confidence.
PLUS our weekly It's All About People Podcast, News and Blogs, and bi-monthly It's All About People newsletter.
It really is all about people!
Talk to us - we're here to support you!
Don't hesitate to get in touch with us if:
- You'd like to explore how to introduce personalised and strengths-based approaches to health and care in your organisation.
- You need support to embed and promote personalisation across your team.
- You want to prepare the members of the public you support to have 'What matters to you' conversations.
- You have any specific training requirements related to delivering personalised care - we run a wide range of courses including Personalised Care and Support Planning, Shared Decision Making and Motivational Interviewing.
- There are members of your team who would make great It's All About People Personalisation Champions.
- You'd like us to talk to your team about the benefits of personalised care and strengths-based approaches.
- You just want to talk 'personalisation'!
Simply send a quick email to lhnt.itsallaboutpeople@nhs.net and we'll arrange to have a chat.
We can't wait to hear from you!
HOT OFF THE PRESS! The new 'Personalised Care' leaflet - Grab one now!
We know that lots of you get asked about personalisation and strengths-based approaches by colleagues and the public. So, to help you in those conversations - and to direct people to more information and resources - we've created a handy leaflet!
The leaflet contains the following sections:
- What is personalised care?
- Why is personalisation in health and care so important? - which explains the need for personalised care, the impacts it creates, and how personalisation is key to Lincolnshire's Integrated Care Partnership Strategy and NHS Lincolnshire Joint Forward Plan.
- A personalisation team to support you - with information about The It's All About People Personalisation Team, the Personalisation Maturity Assessment Tool and Action Plan, and links to our Personalisation Tools and Approaches and Learning and Development Hub.
- Our Shared Agreement - with a link to further resources
- Become an It's All About People Champion - how to become a Personalisation Champion for Lincolnshire
- Personalisation news - with links to our News and Blogs and bi-monthly It's All About People Newsletter.
If you'd find the Personalised Care leaflet useful, contact us at lhnt.itsallaboutpeople@nhs.net and we'll get one to you.
Alternatively, download a PDF version here: It's All About People Personalised Care Leaflet
Mapping personalisation across Lincolnshire
Our It's All About People Personalisation Champions have started to use a mapping tool to record where they, and people they work with and encounter in their own work, are using personalised care approaches in their practice, and making an impact in Lincolnshire.
We call these personalisation interventions and developments 'ripples' - and we're working with our Champions and other stakeholders across the county to turn these ripples into waves.
For more information about our Personalisation Champions - and how to become one - visit It's All About People Personalisation Champions
What is Personalised Care?
Personalised care:
- means people have choice and control over the way their care is planned and delivered. So, instead of asking people "What's the matter with you?" we instead ask "What matters to you?", based on their capability, strengths, and needs.
- represents a new and better relationship between people and the health and care system.
- happens when we make the most of the expertise, capacity, and potential of people, families, and communities.
- provides a positive shift in power and decision-making that enables people to have a voice, to be heard, and connected to each other and their communities.
- takes a whole-system approach, integrating services around the person including health, social care, public health, and wider services.
- provides an all-age approach from maternity and childhood right through to end of life, encompassing both mental and physical health, and recognises the role and voice of carers.
- recognises the contribution of communities and the voluntary and community sector to support people and build resilience.
- is central to our System aspirations to achieve a new integrated service model for Lincolnshire in which people have more options, better support, and properly joined-up care at the right time and in the right care setting.
What are the benefits of Personalised Care?
Research has shown that when people have the opportunity to be involved in decision-making and planning their own health and care there are generally better experiences and outcomes, and health inequalities are reduced.
The benefits of Personalised Care include:
- improved access to care
- improved health and clinical outcomes
- better health literacy and self-care
- increased satisfaction with care
- improved job satisfaction for health and care professionals
- improved efficiency of services
- reduced overall costs
When people experience personalised health and care support, they are:
- treated as a whole person, who has valuable skills, experience, and strengths, by professionals they trust.
- able to readily access information and advice that is timely, clear, and works for them.
- valued as an active participant in all conversations and decisions about their health and wellbeing.
- supported to understand their care and support options, and able to set and achieve their personal desired outcomes.
- offered a coordinated approach that is transparent and capability building, with their preferences being recorded and remembered.
- connected with health coaching, self-management and / or community support programmes.
Our Shared Agreement - Join the movement!
Our Shared Agreement is a movement to create a better relationship between people and health and care in the county
Community-based support
Find out how working with communities can grow social value, connect people, and support them to access and develop assets in their local area.
Learning and Development Hub - grow your skills!
Discover our growing range of courses, workshops, study days, events, podcasts, and videos, all designed to build your skills, knowledge, and confidence in personalised care approaches.
Co-producing services together
Find out how bringing together people who deliver services with people who use those services results in better service provision for all.
Personalisation tools and approaches
Discover a huge range of tools and resources to help us to work together and keep the person at the centre of everything we do.
Working together as teams
Discover how staff and approaches are being integrated across services and organisations to provide seamless person-centred care.
People supporting themselves and others
Find out what's happening in Lincolnshire to help people become more independent and better self-manage their own health and wellbeing.
Technology in action
Find out how people are embracing new technology to access support and manage their care.
It's All About People Podcast - listen and learn!
Our ever-growing series of conversations with health, care and wellbeing professionals, and experts by experience, packed with insight, stories, ideas, tips and best practice.
