18th June 2024
Grantham Aches and Pains Hub Insight and Learning
ROC Research Consultancy evaluate the ways of working to provide insight into what Personalisation means for 5 key features of healthcare.
In 2023, the Personalisation Team set out to do something different to understand the needs of people with MSK conditions. Using the principles of ‘Our Shared Agreement’, we worked closely with people, colleagues and partners across the system to make the most of what is already available and bring that together in a health village concept. The first 'It’s All About People Hub' was delivered in Grantham on 11th January 2024 and focused on aches and pains in a MSK context.
Dr Rebecca O'Connor was chosen to independently evaluate the event and the ways of working that surrounded it. In this report, you will see her findings as she deep-dives into the way that we wanted to create opportunities for people to access, interact with and consume health and social care services and information differently.
A specific feedback session took place on Tuesday 18th June 2024 (recording below) and will be followed by a workshop in July where colleagues will consider the tools required to enable more of this type of work. To get involved, or for more information on this work, please contact matthew.evans34@nhs.net or check out the links below:
