Making personalised care a reality: Workforce development
“The introduction of personalised care requires significant workforce development and strong leadership aligned with the values underpinning personalised care.” (1)
Personalised care requires joined-up approaches where people work across boundaries, integrate resources from different places, and share information appropriately, to ensure that people who use health, care, and wellbeing services receive a seamless experience.
The It's All About People Personalisation Programme Team is working hard to support the health and care workforce, both paid and volunteers. We offer tools and build confidence and agency to do things differently, and we provide and encourage participation in our wide range of learning and development opportunities.
We are changing the culture of Lincolnshire’s people by:
Growing our It’s All About People Champions network. These fantastic individuals promote personalisation and strengths-based approaches in their own practice across the county and actively support colleagues and peers to do the same.
Having a dedicated Workforce Development Lead - Alison - within the Personalisation Programme Team. Part of Alison's role has been to establish what is already working well across Lincolnshire's health and care system so that this can be built on. Alison is collaborating with colleagues from across the system to find out what workforce development already takes place around personalisation, identifying where the gaps are and where we need to widen our offer.
We have worked closely with colleagues in Adult Social Care and Community Wellbeing to support the delivery of Strengths-Based Approach training to people within hospital discharge teams in a joined-up and personalised way. We are looking forward to developing this further.
We are also working with the Personalised Care Role Society within Primary Care, supporting people who are working differently in newer roles such as Care Co-ordinators, Health and Wellbeing Coaches and Social Prescribers. Working with the Primary Care Training Hub, we meet every quarter to provide information, advice, and support as well as providing time to network and learn from one another.
We offer a variety of different courses and sessions, from 30-minute e-learning modules to half-day interactive sessions delivered by local practitioners, lunchtime conversations with peers to and full-day inspirational training sessions (which might even include puppets!). Whatever your interest, we offer education opportunities for you.
If you're looking for specific training or resources, we may be able to arrange that for you.
We also offer support or advice on how to embed personalised care approaches and culture in your area of work. To find out more contact us at lhnt.itsallaboutpeople@nhs.net to start a conversation.
1. Supporting and developing the workforce for personalised care (skillsforcare.org.uk)
Upcoming Learning and Development opportunities:
Featured Events
Jan 24
Jan 24, 2025, 9:30 AM – 11:00 AM
Did you attend the It’s All About People conference and miss out on workshop 2 - “What gets you out of bed in the morning?” Or do you want to just come along and join us in this fun and reflective space to remind ourselves of one of the five foundations – Understanding what matters to ourselves and each other?
Through activities and games, this workshop will help us reflect on the importance of finding out what matters to people and how this helps us to understand what motivates people, helping set personalised, meaningful goals.
We’ll also think about what helps us to build good relationships with people, with a focus on co-production.
And let’s not forget about ourselves – when was the last time someone asked “What matters to you?”. Thinking about this can help us focus on things that support and improve our own wellbeing, helping us to carry on and be well.
Feb 04
Feb 4, 2025, 9:00 AM – 4:00 PM
1 day virtual course over Zoom.If you spend your life explaining to the people you support - what they should, could, must or need to do, then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.
Fully booked now.
Feb 11
Feb 11, 2025, 12:30 PM – 1:20 PM
The Lincolnshire Adult Community Mental Health Transformation Team is thrilled to announce our second webinar series starting in September 2024!
This series builds on the foundation of Community Mental Health Transformation and dives deeper into key services and initiatives in Lincolnshire that support and enhance our community's mental health.
The webinars will start at 12:30pm and last for 50 minutes. It will include a presentation followed by a live Q&A with our expert speakers, giving you the chance to ask questions.
Click here for more information and to register.
We look forward to seeing you there!
Don’t miss out on this opportunity to stay informed and connected! If you haven’t already, sign up for H.A.Y. Plus here to gain exclusive access to information, resources, training, and tools for mental health and wellbeing professionals and volunteers.
Feb 13
Feb 13, 2025, 12:00 PM – 1:00 PM
What do we mean by dignity and how do we ensure people are able to maintain their dignity at some of the most difficult times of their life?
Feb 13
Feb 13, 2025, 1:30 PM – 4:30 PM
Shared Decision Making (SDM) is an essential component of personalised care, which supports people and carers to feel more confident in having informed and meaningful conversations with health and care professionals about the treatment, care and support that is right for them at that time.
Come and join our local trainers in an interactive session which will support staff to feel more confident in having Shared Decision Making conversations.
Feb 28
Feb 28, 2025, 9:30 AM – 11:00 AM
Didn’t get to Workshop 3 at the It’s All About People Conference 2024? Another chance to be part of this workshop inspired by Foundation 3 – Working together for the wellbeing of everyone.
With a refresher on what co-production is and some examples of what Lincolnshire is up to, this workshop explores why co-production, particularly with people with lived experience, is critical to personalisation. We will challenge our thinking about the labels we place on ourselves …. and others in the co-production space. It really is All About People.
Mar 06
Mar 6, 2025, 9:30 AM – 11:00 AM
More details to follow
Mar 13
Mar 13, 2025, 9:00 AM – 4:00 PM
1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do, then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.
Now fully booked
Mar 19
Mar 19, 2025, 12:00 PM – 1:00 PM
Working with families – they only want the best for their loved one – don’t they?
Apr 30
Apr 30, 2025, 9:00 AM – 4:00 PM
1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do,then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.
To book your place, Click here to register. Please note, the places are limited.
May 13
May 13, 2025, 9:00 AM – 4:00 PM
1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do,then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.
To book your place, Click here to register. Please note, the places are limited.
Jun 05
Jun 5, 2025, 9:00 AM – 4:00 PM
1 day virtual course over Zoom. If you spend your life explaining to the people you support - what they should, could, must or need to do,then this is the course for you. Motivational interviewing is a style of communication that uses a guiding/reflective style to engage with people, clarify their strengths and aspirations, and utilise their own motivations for change, and promote independence of decision making.
To book your place, Click here to register. Please note, the places are limited.
