Care Coordinators work alongside General Practitioners (GPs) and other primary care professionals within Primary Care Networks (PCNs) to provide extra capacity, support, and expertise to people who are having clinical conversations.
They ensure that people's individual needs are addressed and that appropriate support is provided by creating a single personalised care plan.
Care Coordinators also take into account local priorities, health inequalities, and population health management risk stratification.
Evidence shows that people have better experiences and improved health and wellbeing if they actively shape their own care and support. One of the main commitments in the NHS Long Term Plan is:
“People will get more control over their own health and more personalised care when they need it”.
Care coordinators are one of several new roles that support this commitment. They do this by:
www.personalisedcareinstitute.org.uk/about-us-care-coordinators
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