Measuring what matters
The It's All About People team is working to redefine ‘productivity’, with a focus on outcomes, not just outputs
We’re asking the questions that count:
- What difference are services and interventions making in people's lives?
- How is that impact shaping the wider health and care system?
- How do we know whether our actions and interventions are effective?
We're developing innovative ways to gather and use intelligence to help health and social care providers answer these questions.
Together, we’re leading partnership projects that explore what it means for services and activities to be genuinely cost-effective, in both human and financial terms.
Our work includes:
- Return on Investment (ROI) and Social Value: measuring the broader benefits of our efforts.
- Learning from Lived Experience: analysing People’s Stories and Community Reporting to uncover insights that data alone can’t show.
- It’s All About People Health and Care Workforce Survey: understanding the experiences and wellbeing of those delivering care.
- Multi-agency collaboration: for example, the Grantham Joint Aches and Pains Hub, where organisations work together to support local needs.
We’re committed to measuring what truly matters — so every action leads to meaningful, positive change for people and communities.
Sharing examples and evidence
The It's All About People team also actively gathers, shares, and promotes real examples from across Lincolnshire that show how personalised, strengths-based approaches truly makes a difference.
These stories and insights demonstrate how putting people at the centre of care isn’t just good for individuals and families - it’s also a preventative and proactive way to ease pressure on overstretched services.
When care is built around what matters to each person, the results reach far beyond improved wellbeing. Person-centred approaches strengthen people, families, and communities, and support the long-term sustainability of our health and care system.
Visit the Personalisation in Action section of this site for more examples and stories.
Explore the evidence for personalisation - CLICK ON THE PANELS BELOW to see the local and national findings.
